Legal

Privacy Policy

Rising Oaks International School Bangkok (ROISB) is committed to protecting the privacy of every family in our community.

This Privacy Policy explains how Rising Oaks International School Bangkok (ROISB) collects, uses, stores, and protects personal information of parents, prospective parents, students, and visitors who interact with our website, admissions process, and school services. ROISB respects the rights of data subjects under Thailand's Personal Data Protection Act B.E. 2562 (2019) (PDPA).

1. Compliance with Thailand PDPA

ROISB processes personal data in accordance with Thailand's Personal Data Protection Act (PDPA). We collect only the information needed to respond to enquiries, manage admissions, and provide school services, and we obtain consent where the law requires it.

2. Information We Collect Through Forms

When you contact ROISB or submit any website form — including enquiry, school tour, fee request, scholarship, summer programme, and careers forms — we may collect: parent name, phone number, email, preferred contact method, child's name, child's age, current school, year level of interest, preferred academic year, tour date/time, and any message you choose to share.

3. How We Use Your Information

Information is used solely to: respond to your enquiry, schedule school tours, share fee structure and admissions information, process scholarship or summer programme requests, review careers applications, and communicate with families during the admissions journey. We do not sell personal data and we do not share it with third parties for marketing purposes.

4. Student and Child Information

Information about a child shared through enquiry or admissions forms is treated with extra care. It is used only for academic placement, communication with parents, and the safe delivery of school services. Access is limited to the Admissions Team and authorised school staff. ROISB does not contact children directly through marketing channels.

5. Photo and Media Permissions

From time to time, ROISB may capture photographs or video of school events, classrooms, and activities for use on our website, social media, school publications, and admissions materials. Parents may opt in or opt out of media use for their child during enrollment, and may update this preference at any time by emailing [email protected]. ROISB will respect every parent's preference and aims to use student images responsibly and in a manner that protects student dignity and safety.

6. Cookies and Website Analytics

The ROISB website may use essential cookies to support core functionality and basic analytics tools (such as visitor counts and page popularity) to help us improve the website experience. These analytics do not personally identify individual visitors. You may disable cookies through your browser settings.

7. Data Protection and Storage

ROISB applies reasonable administrative and technical safeguards to protect personal information from unauthorised access, loss, or misuse. Information is retained only as long as needed to fulfil the purpose it was collected for, or as required by Thai law.

8. Your Rights as a Data Subject

Under Thailand's PDPA, you have the right to access your personal data, request correction, request deletion or restriction, withdraw consent, and lodge a complaint where applicable. To exercise any of these rights, please contact us at [email protected].

9. Contact Us

For any privacy-related questions, requests, or concerns, please email [email protected]. Our Admissions and School Office will respond as promptly as possible.

This Privacy Policy may be updated from time to time to reflect changes in school practices or Thai law. The latest version will always be available on this page.

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